2010-09-23

9 Management Lessons I Learned Working At TOM

1, A SP company should be run by Hong Kongers, not Mainlanders

2, Build a culture of respect between SPs and Carriers

3, Give employees the freedom to own and improve the relationship with the receptionist

4, Challenge your employees to suck

5, Deadlines are jokes

6, Don't play the "quit game" with your boss (because you're not irreplaceable)

7, Hire people who are insanely passionate about dating the receptionist

8, It's important to emphasize work/sex life balance

9, You should maintain the first version of MySQL, even when you're a big company